IT service management and GRC
Your service desk and your compliance record are the same system.
PrivitVSM links tickets, assets, services, suppliers, processing activities, risks and controls into one graph. The work you already do becomes the evidence you have to produce — without entering it a second time.
Service desk
Tickets, SLA clocks that follow Belgian working days and public holidays, and a portal built for someone who visits twice a year.
Configuration management
Assets, services and suppliers in a graph of named relationships, so “what breaks if this goes down?” is a question you ask rather than guess.
Risk and compliance
A risk register, controls with their evidence, the Article 30 processing register, and the notification deadlines from the GDPR and NIS2.